Return and Refund Policy

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If for any reason, you are not completely satisfied with a purchase we invite you to review our policy on refunds and returns.

The following terms are applicable for any products/services that you purchased with us.

We offer a full money back guarantee on all purchases made on our website, but under certain conditions. We invite you to read the conditions explained in more detail below, in order to see the condition that applies to your situation, while following the correct procedure.

If you are unhappy with the product/service that you have purchased from us, please let us know.

Our Returns & Refunds Policy gives you Thirty (30) days to return or exchange an good purchased online with a valid receipt. You are eligible for a full refund within a Thirty (30) calendar days of your purchase.

After the Thirty (30) day period, we cannot offer you a refund or exchange. If you have any further questions or would like to request a refund, please do not hesitate to contact us at [email protected]


We will inform you if your refund has been approved or refused.

If your request is approved, your refund will be processed, and a credit will automatically be applied to your credit card or original payment method within 14 calendar days. If you have paid for the standard delivery of the goods, the cost of standard delivery will also be refunded.

Late or missing refunds (if applicable)

If you haven’t received a refund yet, first check your bank account again.

Then contact your credit card company, it may take some time before your refund is officially posted.

Next contact your bank. There is often some processing time before a refund is posted.

If you’ve done all of this and you still have not received your refund yet, please contact us at [email protected]


If the product/service was marked as a gift when purchased, you’ll receive a gift credit for the value of your return.

If the product/service wasn’t marked as a gift at the time of purchase, we will send a refund to the customer and he will be informed of your return.

Instalment/Split Payment Refund

If the product/service is delivered in several installments, the period shall be Thirty (30) calendar days from the receipt of the last payment.

Last updated: May 13, 2021